Frequently Asked Questions

Contact & Help

From our ingredients to where you can find us, we love to answer your questions about MARS.

What Would You Like To Know?

  1. Q:

    Is your chocolate sustainable?


    Since the launch of our Cocoa for Generations strategy in 2018, Mars Wrigley has accelerated its journey toward creating a modern, inclusive and sustainable cocoa supply chain.


    Our goals are centered on protecting children, preserving forests and improving farmer income. For more information and progress, we invite you to visit


  2. Q:

    Is your packaging recyclable?


    The sustainability of our packaging is a nonstop focus and we've set ourselves a target to reach 100% recyclability of our packaging by 2025. It's a big challenge and so we're working with a variety of partners and organisations to help move things forward.

  3. Q:

    What is Mars' position on Palm Oil?


    We'd like to assure you that we're as concerned as you are about this, which is why we're committed to the responsible sourcing of Palm Oil. We're members of the Roundtable on Sustainable Palm Oil (RSPO), a non-profit membership organisation that promotes the growth and use of sustainable palm oil. We purchase 100% of our palm oil from RSPO-certified sources.


    To read more about our Palm Oil commitment please follow the link